This place tries to be way trendy with their music and tall thin silicon-and-botox-ed staff. I wasn't impressed on my first visit but the owner worked on my and she seemed nice. My second visit was horrible and I would never go back. The girl who worked on me (I think her name was Lindsey, but can't be sure since there's so many of them and they all look the same) CARED MORE ABOUT TEXTING THAN DOING HER JOB. I guess it's convenience since it's in a mall and you can fit in a brow or bikini wax while shopping, but the place is loud and customer service is lacking. Would never recommend this place.